Frequently Asked Questions

A. Account Maintenance

B. Account Transactions

C. Online Account Access

D. Retirement Account Questions

E. Investing For Children & Education

F. Electronic Delivery

G. E-mail & Mailings

H. General Questions

I. Fees, Charges, and Expenses

J. Contact Information

                 

Answers to Frequently Asked Questions
   
A. Account Maintenance

How do I change my mailing address?
You may change your address through our Online Account Access by logging in to your account and selecting “Change Address” from the drop down menu under “E-mail/Account Admin.” You also may change your address over the telephone by calling our shareholder service center at 800.372.7827 between 8:00AM and 6:00PM, Eastern Time, Monday – Friday. Or, you may change your address in writing by sending us a brief note including your account number(s), Social Security Number, name(s) of account owner(s), old address and new address. For a joint account, both owners must sign the address change request. Please mail your written address change to Pax World Funds, PO Box 9824, Providence, RI 02940-8024.

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How do I add/remove/change a joint shareholder on my Pax World account?
Adding, removing, or changing a joint shareholder on an account is, in effect, a change in ownership of the shares held in the account. In order to change the ownership of a Pax World account, we require a letter of instruction from the current owner(s) and a New Account Application to provide us with information about the new owner(s).

The letter should include your account number, name, address, and tax ID or Social Security number, as well as specific instructions for the change in ownership. Any current owner(s) must sign the letter, and each signature must be guaranteed with a Medallion signature guarantee, which your local bank or brokerage firm should be able to provide. The new owner(s) must complete and sign the New Account Application, which does not require a Medallion signature guarantee. Please mail your request to us at Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024.

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I’ve changed my name. How do I update my Pax World account?
Changing the name on an account is, in effect, a change in ownership of the shares held in the account. In order to change the ownership of a Pax World account, we require a letter of instruction that should include your account number, current name, address, and tax ID or Social Security number, as well as specific instructions for the change in ownership (for example, “Please change my name from Mary Martin to Mary Jones and my address from 1 Main St., Boston, MA to 2 Oak St., Cleveland, OH”).

You must sign the letter using both your old and new names (for example, “Mary Martin, one in the same as Mary Jones”), and your signature must be guaranteed with a Medallion signature guarantee stamp, which your local bank or brokerage firm should be able to provide. In lieu of a Medallion signature guarantee, Pax World will accept a certified copy of a legal document, such as a marriage license, that verifies your name change. Please mail your request to us at Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024.

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My minor child has reached the age of majority for our state. How do I change a custodial (UGMA/UTMA) account to an individual account in her/his name?
Changing from a custodial account to an individual account is, in effect, a change in ownership of the shares held in the account. In order to change the ownership of a Pax World custodial account, we require a New Account Application completed and signed by the child along with a certified copy of the child’s birth certificate and EITHER (a) a letter of instruction from the custodian with the custodian’s signature guaranteed by a Medallion signature guarantee, which your local bank or brokerage firm should be able to provide, OR (b) a letter of instruction from the child. Option “b” does not require a Medallion signature guarantee.

The letter of instruction should include the account number, name and address as it currently appears on the account, and Social Security number, as well as specific instructions for the change in ownership (for example, “Please change the ownership of this account from James Smith as custodian for Jimmy Smith to an individual account for Jimmy Smith, per the enclosed New Account Application. Please mail your request to us at Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024.

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How do I change my dividend or capital gain option?
You may call Shareholder Services at 800.372.7827 to make the change over the telephone, or you may send a letter of instruction with your account number and the change you’d like to make to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024.

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How do I change or add beneficiary information on my retirement account?
You must fill out the Change of Beneficiary form. Simply mail the form to the address on the form and you will receive a confirmation notice within 7 to 10 business days.

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How do I change my Automatic Investment Plan?
You may call Shareholder Services at 800.372.7827 to change the dollar amount or date of your Automatic Investment Plan by telephone, or you may send a letter of instruction with your account number and the change you’d like to make to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. In order to establish a new Automatic Investment Plan or to change the banking instructions on an existing Automatic Investment Plan, you must complete an Optional Account Services form.

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B. Account Transactions 

How can I open an account?
You can open an account in any one of the Pax World funds with a minimum investment of $250 per fund. Simply complete the New Account Application, which is included in the prospectus, and mail it to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. Be sure to sign the application and include a check made payable to Pax World Funds.

You may download the prospectuses and applications for our funds from our online Document Center, or call 800.767.1729 and we can send the documents to you by mail. Be sure to read the prospectus carefully before investing.

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How do I add to my investment?
You may add to your investment at any time by mailing a check made payable to Pax World Funds to: Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. If you do not have a pre-encoded investment slip (provided on the bottom of each confirmation statement you receive from Pax World) for the fund in which you wish to invest, simply write your account number on the memo line of your check, or include a brief note of instruction telling us which fund and account number to credit with your investment. Additional purchases must be at least $50 per account.

For IRA accounts, be sure to indicate whether the contribution is for the current or prior tax year.

You may also purchase shares by telephone or online if you authorize telephone and Internet purchases and provide bank information for electronic (ACH) transfers on your original account application or on an Optional Account Services form or call 800.372.7827 and we can send the form to you by mail.  Please note that this form requires a Medallion Signature Guarantee in order to add bank information to your account.

For complete instructions on subsequent purchases of shares, please read the “Shareholder Guide” section of the prospectus.

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How do I set up an automatic investment plan?
You can establish an Automatic Investment Plan at the time the account is established or by filling out the Optional Account Services form.

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Where can I obtain investment slips?
Pre-encoded investment slips are provided on the bottom of each confirmation statement you receive from Pax World. Your statements also include postage-prepaid and addressed envelopes you can use to send in your subsequent investments. Generic investment slips can also be downloaded by clicking here.

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How do I exchange shares between Pax World Funds?
You may exchange shares at any time by sending a written request to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. For joint accounts, both account owners must sign the request.

You may also exchange shares by telephone or online if you authorize telephone and Internet exchanges on your original account application or on an Optional Account Services form.

In general, shares are exchanged at the NAV (share price) that is next determined after your request is received. An exchange will be treated as a redemption and purchase for tax purposes, and any gain on such transaction may be subject to federal income tax. For complete instructions for redeeming shares, please read the “Shareholder Guide” section of the prospectus.

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How do I redeem (sell) shares?
You may redeem shares at any time by sending a written request to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. For joint accounts, both account owners must sign the request.

If you are redeeming more than $50,000 or if you are requesting that the proceeds from the redemption be sent somewhere other than your address of record or to a bank account other than one that is pre-authorized on your account, your signature(s) on the letter must be Medallion signature guaranteed.

You may also redeem up to $50,000 by telephone or online if you authorize telephone and Internet redemptions on your original account application or on an Optional Account Services form. You may also use this form to provide bank information for electronic (ACH) transfers if you wish to have telephone or online redemption proceeds sent directly to your bank account. Please note that the Optional Account Services form requires a Medallion signature guarantee in order to add bank information to your account.

To redeem shares from an IRA or other retirement plan account, you must use a Retirement Account Withdrawal form, or call our Shareholder Service Center at 800.372.7827 to request the appropriate withdrawal form.

In general, shares are redeemed at the NAV (share price) that is next determined after your request is received, and proceeds are sent on the next business day. For complete instructions for redeeming shares, please read the “Shareholder Guide” section of the prospectus.

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Can I have a beneficiary on my non-IRA account?
The Pax World funds allow a Transfer On Death (TOD) beneficiary on individual and joint accounts. You may designate up to nine beneficiaries for each account. To register your account in TOD form, please read and complete the Transfer on Death Agreement and Beneficiary Designation form, which can be accessed by clicking here. Please call us at 800.372.7827 if you need any further information.

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Can I transfer funds between my Pax World account and my local bank account?
You can set up banking instructions when you open your Pax World account by completing the appropriate section of your new account application. To change or add bank account information after an account has been opened, use the Optional Account Services form. Please note that your signature on the Optional Account Services form may require a Medallion Signature Guarantee. Once banking information is on file for your account, you may transfer money between your Pax World account and your local bank account. Please see “How do I redeem (sell) shares” and “How do I add to my investment” for further information.

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How do I order checks to write against my Money Market account?
You can order checks through the “Maintenance Menu” in Pax World’s Online Account Access, by calling 800.372.7827 or by sending a request in writing with your address and account number to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. Checks may be drawn in any amount of $250 or more for Money Market Individual Investor Class shareholders only and may be used like an ordinary commercial bank check, except that they may not be certified.

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What’s the minimum initial investment required to open an account?
You may open an account in any one of the Pax World funds with a minimum investment of $250 per fund. The minimum for subsequent additional investments is $50. (The other Institutional Share Classes of the Pax World Funds have a minimum initial investment of $500,000.)

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Where can I find an application?
Pax World Funds are combined in a single application; the Money Market Account requires a separate application. Regular (non-retirement) account applications are included in the prospectuses and are also available as stand-alone PDF files. (Prospectus/Applications) Applications for IRA, SEP-IRA, SIMPLE IRA, Roth IRA, 403(b)(7), and Coverdell Education Savings Accounts are included in each retirement plan’s agreement booklet and are also available at our online Document Center. You may also call Pax World at 800.767.1729 to request an application.

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C. Online Account Access

Does Pax World offer online account access?
Pax World shareholders can view account balances and recent transaction history, and purchase and redeem shares online 24 hours a day, seven days a week. If you are a first-time user of Pax World’s online Account Access, you will need your Social Security or Tax Identification Number and Account Number in order to enroll for online account services. Just click on the “Login” button at the top of the page, then select “New User?” in the sign-in box and follow the instructions to self register for Account Access.

You will be prompted to create a Login ID, which must contain at least six but not more than 10 characters. It must also contain both letters and numbers, with at least four letters and two numbers. Symbols, such as the asterisk (*), cannot be used in the login ID.

You will also need to create a password, which must contain at least six but not more than 10 characters. It must also contain both letters and numbers, with at least four letters and two numbers. Symbols, such as the asterisk (*), cannot be used in the new password. An example of a proper password is IH4BA2S (IH4BA2S = I Have 4 Brothers And 2 Sisters. Passwords are case-sensitive.

You will then have everything you need to access your Pax World accounts 24 hours a day, seven days a week!

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How do I change my Password?
After logging in to Pax World Funds Account Access using the “Login” button at the top of the page, select “Change Password” under the “Email/Account Admin” menu at the top of the page. Your new password must contain at least six but not more than 10 characters. It must also contain both letters and numbers, with at least four letters and two numbers. Symbols, such as the asterisk (*), cannot be used in the new password. An example of a proper password is IH4BA2S (IH4BA2S = I Have 4 Brothers And 2 Sisters). Passwords are case-sensitive.

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Is my account secure online?
The Online Account Access service has been developed using Internet encryption technology to provide one of the most secured methods of transferring information available via the Internet. Your Internet browser must be able to support 128-bit encryption and be Secure Sockets Layer (SSL) compliant. (SSL is a security protocol developed by Netscape Communications for transmitting private documents through the Internet.)

Shareholders who login to Account Access will be presented with our security authentication process. This system utilizes “smart” technology to challenge the identity of the individual logging-in. By following the easy on-screen instructions, shareholders can register their computer to avoid having to authenticate themselves each time they access the site. For questions, or more information, please call us at 800.372.7827.

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What precautions should I take to maintain the security of my account?
You should maintain your user name and password in a place where nobody that you do not trust has access to it. Be wary when typing user names or passwords on public computers for any of your financial accounts. Avoid it if possible, but if you must use a public computer, always clear the most recent history, clear the cache, and make sure you log out before you end your session. Keep in mind that public computers and wireless networks can never be considered 100% secure.

Click here for tips to avoid online scams such as “phishing.”

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D. Retirement Account Questions

How do I roll over a 401(k) or other qualified retirement plan into a Pax World IRA?
To roll over from your qualified retirement plan into a Pax World IRA, you first need to find out if the employer or current plan administrator requires you to complete any forms. Then, you will need to complete the Pax World Transfer of Assets/Direct Rollover form. If you do not already have a Pax World IRA account, you will also need to complete a Pax World Traditional IRA Application. Return the completed Application and Transfer of Assets/Direct Rollover form to Pax World, along with any additional forms that your employer or plan administrator may require. Be sure to find out if the employer or current plan administrator requires a signature guarantee on the Transfer of Assets/Direct Rollover form.

Pax World will forward the transfer request to the current plan administrator, who will then send the money directly to your Pax World IRA account.

You may download the forms and the prospectuses for our funds from our online Document Center, or call us at 800.767.1729 and we can send the documents to you by mail. Be sure to read the prospectus carefully before investing.

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How do I roll over an IRA at another financial institution into a Pax World IRA?
To roll over an IRA from another financial institution to Pax World, use the Pax World Transfer of Assets/Direct Rollover form. If you do not already have a Pax World IRA account, you will also need a Pax World IRA Application. Return the completed application (if applicable) and Transfer of Assets/Direct Rollover form to Pax World; be sure to find out if the current account custodian requires a signature guarantee on the Transfer of Assets/Direct Rollover form.

Pax World will forward the transfer request to the current account custodian, who will then send the money directly to your Pax World IRA account.

You may download the forms and the prospectuses for our funds from our online Document Center, or call us at 800.767.1729 and we can send the documents to you by mail. Be sure to read the prospectus carefully before investing.

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Where can I find more information on IRA rollovers?
Call 800.767.1729 and ask for an IRA rollover kit, or visit a separate FAQ dedicated exclusively to rollover IRA questions.

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E. Investing For Children & Education

Can I create a college savings plan for my child/grandchild?
Any individual may contribute to a Coverdell Education Savings Account (ESA) if the individual’s modified adjusted gross income for the taxable year for which the contribution is made is no more than $95,000 ($190,000 for married taxpayers filing jointly). There is no limit on the number of Coverdell ESAs that may be established designating a particular child as beneficiary. However, in any given taxable year the total aggregate contributions to all the accounts for a particular designated beneficiary may not exceed $2,000.

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What is the difference between an UGMA and an UTMA?
The UGMA (Uniform Gift to Minors Act) was created in 1956, the UTMA (Uniform Transfer to Minors Act) in 1986. Most states have now adopted the UTMA. Once a state adopts the UTMA, you can no longer establish an UGMA for a child living in that state.

There are very few differences between UGMA and UTMA. The most significant are:

  • Age of majority: In most states, the child could take ownership of an UGMA account at age 18. For UTMAs, the age of majority is usually 21. Some states allow UTMA custodianship to extend to age 25.
  • Types of gifts: Only cash, mutual funds, securities, and insurance policies can be held in an UGMA. The UTMA is more flexible and allows almost any asset to be gifted to the minor.

The above information is as of the 2005 tax year. Please consult the IRS or your tax adviser for the most current tax information.

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What is the difference between an UGMA/UTMA and an Education Savings Account?
The primary differences between a custodial account and an Education Savings Account are the amount of money that can be contributed to each and the purposes for which the money can be used. Click here for a summary of the key features UGMA/UTMA Accounts. Click here for a summary of the key features of Coverdell Education Savings Accounts.

Please note that this information does not constitute tax advice. Always consult your personal tax adviser before making any tax-related investment decision.

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F. Electronic Delivery

Can Pax World send electronic statements, prospectuses, or reports?
Pax World shareholders can save paper by electing to receive their account documents by e-mail in place of paper copies. You may choose electronic delivery for any of the following documents: Annual Reports, Semi-Annual Reports, Prospectuses, Proxy Statements and Quarterly Account Statements. To enroll in E-Delivery, or to cancel or change your consent options or change your e-mail address for E-Delivery, login to Account Access and choose E-Delivery from the Email/Account Admin menu.

When an account document becomes available, you will be notified by e-mail and provided with an Internet link directing you to our web site to view or download the document. For account-specific documents such as quarterly statements, you will be directed to our secure Account Access login page.

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G. E-mail & Mailings

How often will I receive statements for my Pax World accounts?
Pax World mails quarterly statements. The last statement each year will still be an annual summary of all account activity from January 1 through December 31. In general, you will receive a confirmation statement whenever you buy or sell shares*.

*Exceptions to the transaction confirmation rule: periodic plans, such as our Automatic Investment Plan purchases or Systematic Withdrawal Plans.

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How do I subscribe to the Pax World Connection e-mail newsletter?
You can access the “Join Email List” page by clicking here.

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Can Pax World mailings be consolidated so that my household receives just one copy?
Pax World Funds’ regulatory mailings, such as prospectuses and annual reports, are “householded,” meaning that any shareholders living at the same address, should receive only one copy of a prospectus or annual report.

If your household prefers to receive separate reports, please call us at 800.372.7827, or send us a written request, signed by all parties, instructing Pax World to separate all future mailings of regulatory documents. Please include the account numbers for all of the accounts that you would like to separate. Send your request by mail or fax to Pax World Funds, PO Box 9824, Providence RI 02940-8024.

Quarterly statements are currently consolidated by account number, however, we are actively working toward further consolidation by year-end 2007.

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Will I receive a cost basis statement for shares sold?
Pax World provides a Statement of Average Cost (SOAC) to shareholders who sell shares from a taxable account that was opened after 1/1/1994. These cost basis statements are included with the tax forms that are mailed to shareholders in January of each year. If your account was opened prior to 1994, you can obtain the share price information needed to calculate the average cost of your shares from previous years’ statements. If you do not have these statements, you may call our Shareholder Service Representatives at 800.372.7827 to order copies.

The Pax World SOAC uses the “Average Cost Single-Category” method to calculate the cost basis of shares sold. This is one of four methods allowed by the IRS for calculating cost basis. You should check with your tax adviser to determine if this is the most suitable method for you.

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My account was opened before 1994. Will I receive a cost basis statement?
Unfortunately, Pax World is able to provide cost basis statements only for accounts opened in 1994 or later. Because your account was opened prior to 1994 (when we converted to our current record keeping system), we are not able to calculate your cost basis figure. We can, however, provide you with any statement copies that you might need in order to calculate your cost basis.

Please call our Shareholder Service Center at 800.372.7827 (8 A.M. - 6 P.M. eastern time, Monday - Friday) to request statement copies. If you are calling from outside of the U.S., you may call us collect at 610.382.7849.

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H. General Questions

What are the differences between the funds offered by Pax World?
The funds differ by types of investments, investment objectives, and their risk/reward potential, all of which should be considered carefully before investing. You should consider a fund’s investment objectives, risks, and charges and expenses carefully before investing. For this and other important information, please obtain a fund prospectus to read carefully before investing.

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How do I know which fund is right for me?
Pax World is a mutual fund family, not a financial advisor, and as such we are not in the business of advising you on your investment decisions. While some people may feel comfortable making investment decisions themselves, others prefer to have professional assistance. For assistance when investing with Pax World, you may want to seek out an investment advisor to assist you in evaluating our funds as they relate to your investment needs. There are also many resources on the Web for educating yourself about what funds may be right for you. You may want to start with the Mutual Fund Education Alliance or the Investment Company Institute.

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Where can I find current portfolio holdings?
The top ten companies held in each of the Pax World funds as of the most recent month end are listed at the bottom of each fund’s performance page approximately 10 days after the end of each month. Complete listings of fund holdings as of each month end are posted on the website within 30 days after the end of each month, and are also available in Pax World’s Annual Report and Semiannual Report. These can be accessed from our online Document Center.

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Where can I find previous share prices (NAVs)?
You can access the historical share prices from 1997 to the present by clicking here.

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Where can I find performance information?
Performance information for each fund as of the most recent month end is available by clicking here. This information is generally updated within seven business days after the end of the month.

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I. Fees, Charges, and Expenses

Do Pax World’s funds charge any sales or redemption fees?
There are no front-end sales charges or redemption fees assessed by any of the Pax World funds. If you invest through a third party, they may charge a fee for their services.

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What expenses do the funds charge?
As a shareholder of the Pax World Balanced, Growth, High Yield Bond, and Women’s Equity Funds, you incur two types of costs: (1) transaction costs, including trading costs, short-term redemption fees with respect to the High Yield Bond Fund; and (2) ongoing costs, including management fees; distribution and/or service (12b-1) fees; and other Fund expenses. For more complete information about expenses, please see the funds’ prospectuses and annual reports. All total returns quoted in the performance section of the website include the effects of these expenses for all time periods.

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Are there any recurring fees for regular investment accounts or retirement accounts?
Regular investment (taxable) accounts are not assessed any recurring fee. There is a $12 annual custodial maintenance fee for each retirement plan account.

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Do the funds pay dividends and/or capital gains?
The Balanced Fund and the Growth Fund each expect to pay dividends on net investment income, if any, semiannually and to make distributions of capital gains, if any, at least annually. The High Yield Bond Fund expects to pay dividends on net investment income, if any, monthly and to make distributions of capital gains, if any, at least annually. “Dividends” represents interest and dividends earned from securities held by a Fund, net of expenses incurred by the Fund. “Capital gains” represent net long-term capital gains on sales of securities held for more than 12 months and net short-term capital gains on sales of securities held for 12 months or less.

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J. Contact Information

What is the mailing address for Pax World Funds?
Please address all account inquiries and transaction requests to Pax World Funds, P.O. Box 9824, Providence, RI 02940-8024. The address for overnight delivery is Pax World Funds, c/o PFPC Inc., 101 Sabin Street, Pawtucket, RI 02860-1427, telephone 800.372.7827.

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What is the telephone number for Pax World Funds?
Current shareholders should call Shareholder Services at 800.372.7827 with any account-related questions. (Shareholders who are unable to utilize our 800-number may call our Shareholder Service Center collect at 610.382.7849.) Service Representatives are available from 8 A.M. until 6 P.M. ET, Monday - Friday. Prospective shareholders should call 800.767.1729 from 9am until 6om ET, Monday - Friday to request an investment kit.

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What is the e-mail address for Pax World Funds?
You may contact Pax World by e-mail at info@paxworld.com. Because our e-mail is not encrypted, please do not send account numbers or Social Security numbers in any e-mail communications to us.

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Can you mail a prospectus to a foreign address?
Unfortunately, because the funds’ sales literature is intended for U.S residents only, we are unable to mail requested materials to a foreign address. If you have a U.S. address to which we can send the requested materials, we will be happy to do so.

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Can I call Pax World collect from overseas?
Yes, shareholders who are unable to utilize our 800 number may call our Shareholder Service Center collect at 610.382.7849. Our Service Representatives are available from 8 A.M. until 6 P.M. ET, Monday - Friday.

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